This page provides an overview of social care in Bury, along with key metrics that could affect social care. Understanding these metrics is important because they help contextualise the challenges with social care provision in each local authority. These statistics are important to keep in mind when reviewing the other pages.
Why are these metrics important? Population size and density can affect the demand for social care services. For example, if a local authority has a high population (relative to other areas), it may need to allocate more resources to meet care needs. Similarly, areas with high population density may require more care services due to the increased number of people living in close proximity. Inversely, areas with a low population density may have fewer care needs, but residents may face challenges accessing services due to the distance between them. Lastly, people in rural areas might live further away from services, which can impact their ability to access care, or make it more expensive to provide.
Understanding these metrics can help local authorities plan and allocate resources effectively.
Deprivation decile is a measure of the level of deprivation in a local authority. It is calculated by ranking areas in England from 1 (most deprived) to 10 (least deprived) based on factors such as income, employment, education, and health. A higher decile indicates lower levels of deprivation, while a lower decile suggests higher levels of deprivation. Understanding deprivation levels can help local authorities identify areas that may require additional support and resources to address social care needs.
Deprivation rank is a measure of the relative deprivation of a local authority compared to other areas in England. It is calculated by ranking areas from 1 (most deprived) to 32,844 (least deprived) Lower Layer Super Output Areas (LSOA), which can be thought of as “small areas”. This rank is based on factors such as income, employment, education, and health. A lower rank indicates higher levels of deprivation, while a higher rank suggests lower levels of deprivation. Understanding deprivation ranks can help local authorities identify areas that may require additional support and resources to address social care needs.
Many people want care, some receive care, but a significant number go without. What types of care are being requested? What care is actually provided? This section explores the gap between need and provision, the types of care available, and how our own data contributes to the understanding of these challenges.
Access Social Care and other Helplines providers are working to bridge this gap by providing free legal support to people who are struggling to access social care services. This first chart illustrates the types of calls we are getting.
The rest of this page distingushes between the different types of care provided to Working Age People and Older People, as we are able to disaggregate at a greater level of granularity.
Note: these values are a work in progress… expect these numbers to go up
This plot shows a breakdown of the types of requests for assistance received by Access Social Care and other helplines. Understanding the themes of these calls can identify areas where additional support and resources may be needed. For example, a high number of calls related to housing may indicate a need for more affordable housing options, while a high number of calls related to social care assessments may suggest a need for improved access to care services. The request types are:
Assessments: An assessment is a meeting or form to find out what help someone needs with daily tasks.
Care Plan: A care plan is a written agreement that lists the support you’ll get and who to contact if things change.
Carers: Carers are people who help a disabled or ill person with daily tasks.
Charging: Charging refers to checking if you can afford to pay for some of your care based on your savings.
Information Seeking: Information seeking means getting advice about available care options.
Legal Issues and Complaints: Legal issues and complaints involve reporting problems with your care to the council or an ombudsman.
Safeguarding: Safeguarding is protecting people from abuse or neglect.
Of course, high numbers also mean that people know where to call, and this number can be impacted by advocacy efforts. As a counterpoint, areas with low numbers may indicate a lack of awareness of available services or a need for more outreach to connect people with support.
To protect privacy, our minimum bin size is 5, which means that if we field 1-5 queries on a topic, we display 5.
Are you a helpline and would like to combine data resources? Let us know!
Access Social Care casework, AccessAva data, and helpline partner submissions
Working Age People
Knowing how many people are requesting social care, how many people are recieving care and what percent of people are disabled helps understand need and social care provision at a top level. For example, a high number of people requesting care may indicate a need for additional resources or services, while a low number of people receiving care may suggest a gap in service provision. Understanding these metrics can help identify areas where additional support may be needed.
MW was diagnosed with Functional Chronic Pain, she cannot walk without support, she holds on to her furniture to move around the house. She uses a wheelchair, especially when she goes out, with support from friends and family. She lives on second floor with 5 flights because of the way the building is designed and there is no lift. She never goes out because of the difficulties she experiences with the stairs. She needs help with cooking, cleaning, shopping and showering. She relies on friends and her mum who has knee replacement.
She was referred by the Social Prescriber who referred her onto also referred her to Croydon Adult Support, they told her they are short of staff to allocate her a social worker, so she was placed on a long waiting list. MW case still hadn’t progressed until the Social Prescriber, who had been recently trained on the Care Act, referred her to Access Social Care’s free legal Chatbot letter clinic.
The legal clinic volunteer completed a letter to Croydon Council with MW within a week which was sent to Adult Social Services. Access Social Care then called her after two weeks to complete a follow up survey. MW informed them that she had had an assessment and was waiting to hear back from Croydon following the panel meeting. Social Services has now done the assessment after which the panel offered MW 9 hours of social care support.
This case study is based on real data from Croydon. Have a story to tell? Let us know, and we might display it here!
This plot shows the types of care provided to working-age people in Bury. Understanding the types of care available can help local authorities identify areas where additional support and resources may be needed. For example, a high number of people receiving personal care may indicate a need for more support with daily living activities, while a high number of people receiving respite care may suggest a need for additional support for carers.
ASCFR and SALT Data Tables 2023-24 Sheet T34
The age-standardised proportion of people with disabilities in Bury is 19.1%, which is higher than the national average of 17.6%. This means that Bury has more people with disabilities compared to other areas. This could be due to the age of the population or local factors affecting health.
In 2024, there were 1,790 requests for care from working-age adults in Bury. This is 915.7 requests per 100,000 people, which is lower than the national average of 1,143.48 per 100,000. Despite having more people with disabilities, fewer people are asking for care services. This might mean that some people are not getting the help they need, or they are receiving support from family and friends instead of formal services.
There are 1,285 people aged 18 to 64 receiving care services in Bury in 2024. This is 657.37 people per 100,000, which is higher than the national average of 532.68 per 100,000. More people in Bury are receiving care services compared to other areas. This could be because there are more people with disabilities who need support.
Bury provides different types of care services. Nursing care is given to 25 people (12.79 per 100,000), which is close to the national average of 13.75 per 100,000. Residential care is provided to 135 people (69.06 per 100,000), higher than the national average of 60.61 per 100,000. Community care with direct payment only is given to 295 people (150.91 per 100,000), which is higher than the national average of 122.17 per 100,000. Community care with part direct payment is provided to 135 people (69.06 per 100,000), above the national average of 47.95 per 100,000. Community care with council-managed personal budget supports 690 people (352.98 per 100,000), which is higher than the national average of 266.67 per 100,000.
This shows that Bury focuses on community-based care, helping people to live in their own homes or communities rather than in institutions.
In 2025, there were a small number of requests for help with assessments (3 requests), care plans (1 request), charging (10 requests), information seeking (4 requests), legal issues and complaints (1 request), and safeguarding (2 requests). These numbers are slightly lower than the national averages. This might suggest that people in Bury are less likely to ask for help with these issues, possibly because they are not aware of the services available or there are barriers to accessing them.
Bury has a population of 195,476 in 2023, which is smaller than the national average. The population density is 1,948.6 residents per square kilometre, lower than the national average of 2,468.5. The mean deprivation decile is 5.22, indicating that Bury is slightly more deprived than the national average of 5.9. Only 2.87% of Bury is rural, compared to 34.6% nationally, making it a mainly urban area.
The higher number of people with disabilities and those receiving care services suggests a greater need for support in Bury. The levels of deprivation and the urban setting may contribute to health issues and the demand for services.
Bury may need to allocate more resources to support people with disabilities, especially in community-based care services. The lower rate of care requests compared to the national average could mean that some needs are not being met. Efforts to increase awareness of available services and to reduce barriers to access could help more people receive the care they need.
✨ ✅ ❌Older People
Just like with Working Age people, knowing how many older people are requesting social care, how many people are recieving care and what percent of the population is 65+ helps understand need and social care provision at a top level.
Jamaican female, blind and in her 40s. She was in an emergency Bed & Breakfast with her Niece, who acts as her unofficial carer, she is unable to work but would like to go to University. She is receiving PIP but not the Daily Living Allowance which she applied for in June 2021. She is vulnerable and has a history of self harm so was assigned a rehab Support Worker. Vanessa supported her using the Chatbot to chase up her PIP Daily Living allowance application, after waiting for several months and they received a reply within a week but was awarded the lower rate.
Another Chatbot letter was sent to request an urgent assessment due to her vulnerability and this was action quickly by the LA. Vanessa also supported her to use the chatbot and ask the Social worker to be moved to a place that supports her needs and rights. As she was having to use a shared bathroom, toilet and kitchen in a place with drug/alcohol abusers and being blind with no carer, this left her vulnerable. The Chatbot was used again to raise this issue and after a few weeks she was successfully moved to a private property in another area.
This case study is based on real data from Croydon. Have a story to tell? Let us know, and we might display it here!
As above, it is important to see what type of care older people are being provided because it can help explain where additional work is needed.
ASCFR and SALT Data Tables 2023-24 Sheet T34
From 2019 to 2023, the number of older people in Bury has grown. In 2019, older people made up 18.19% of the population. By 2023, this increased to 18.46%. The national average in 2023 is about 18.5%. This shows that Bury has a similar proportion of older people compared to the rest of the country.
In 2024, 6,025 older people in Bury asked for care services. This is 3,082 requests for every 100,000 people. The national average is 2,438 requests per 100,000 people. This means more older people in Bury are asking for care compared to other areas. This could be because they need more help or have good access to services.
Also in 2024, 2,250 older people in Bury received care services. This is 1,151 people per 100,000. The national average is 1,003 per 100,000. So, Bury is providing care to more older people than other places. This may be due to higher needs or better service availability.
Of those receiving care, 190 were in nursing homes, and 655 were in residential care. This means 97 per 100,000 in nursing care and 335 per 100,000 in residential care. The national averages are 122 and 250 per 100,000, respectively. Bury has fewer in nursing care but more in residential care than average.
In community care, 1,230 older people in Bury had a council-managed personal budget. This is 629 per 100,000 people, higher than the national average of 508. Fewer older people in Bury used direct payments. This might mean they prefer the council to manage their care.
In 2025, some older people in Bury asked for help with assessments, care plans, charging, information, legal issues, and safeguarding. For example, 10 people asked for help with charging, which is 5.12 per 100,000 people. This is close to the national average of 5.72. These numbers show that Bury is similar to other places in these areas.
Bury's population increased from 193,763 in 2019 to 195,476 in 2023. The area has 1,948.6 people per square kilometre, which is less than the national average of 2,468.5. Only 2.87% of Bury is rural, compared to 34.6% nationally.
Bury has a mean deprivation decile of 5.22, lower than the national average of 5.9. This means there is more deprivation in Bury. There is also more variation in deprivation levels within Bury than in other areas.
The growing number of older people in Bury means that there will be more demand for care services. Since more older people are asking for and receiving care, it is important to ensure there are enough resources. The preference for council-managed care suggests that people rely on the council's support.
The higher levels of deprivation in Bury may lead to greater care needs among older people. Services should focus on areas with higher deprivation to meet the needs of those who require more help. Planning and resource allocation should consider these factors to support the older population effectively.
✨ ✅ ❌When government support falls short, unpaid carers step in to provide care. However, many struggle with burnout, financial pressure, lack of social contact, and a lack of support. This section explores the number of unpaid carers, their increasing workload, and what forms of support are available.
Carers play a vital role in supporting vulnerable adults, often stepping in to provide care when professional services are unavailable or insufficient. The percentage of carers receiving direct payments highlights financial empowerment, the number of carers accessing services reflects local authority outreach, and the number turning to charities underscores unmet needs. Together, these data points reveal systemic strengths and weaknesses: low direct payment uptake may push carers toward charities, while effective services can reduce dependence on charitable support. Understanding these metrics enables targeted interventions to ensure carers receive the recognition and resources they deserve.
Unpaid carers play a crucial role in supporting vulnerable adults, often stepping in to provide care when professional services are unavailable or insufficient. Understanding the number of unpaid carers in a local authority can be complicated. On the one hand, a relatively high proportion might be indicative of not enough being done by the local authority, and/or a strong community. On the other hand, a relatively lower number can mean good service provision, lower need, lower availability to look after family, or a problem with reporting.
Still, understanding the number of unpaid carers is a baseline number that must be considered.
NOMIS NM_2213_1
These values are widely considered to be an underestimate. See this report from Carers UK for more information.
August 2021 - Patient with dementia who lives in a shared lives setting. Carer had been requesting respite from the council since September 2020. Croydon Social Prescriber helped with a referral to the local authority in March 2021. Assessment conducted, with the promise they would come back with support, which did not happen. 25 August, social prescriber used the chatbot to find the right legal wording for the situation. The email was sent at 4.52pm that day. At 5.12pm the council contacted the carer to discuss the respite. This was the impact of one letter, addressed to a senior team.
This case study is based on real data from Croydon. Have a story to tell? Let us know, and we might display it here!
Social contact is important for carers’ well-being, as it can help reduce feelings of isolation and loneliness. Understanding the level of social contact that carers have can help local authorities identify areas where additional support and resources may be needed. For example, a low level of social contact may indicate a need for more social activities or support groups for carers, while a high level of social contact may suggest that carers have a strong support network.
Survey of Adult Carers in England (SACE) - question 11
The type of support available to carers can vary significantly, impacting their ability to provide care effectively. Understanding the types of support available can help identify areas where additional resources may be needed. For example, a high number of carers receiving respite care may indicate a need for more support with caregiving responsibilities, while a low number of carers receiving financial support may suggest a need for additional financial assistance.
ASCFR/SALT Sheet T47
Access to information is crucial for carers to navigate the social care system effectively. Understanding how easy it is for carers to get information can help local authorities identify areas where additional support and resources may be needed. For example, a high number of carers finding it difficult to get information may indicate a need for improved communication and support services, while a low number of carers finding it difficult to get information may suggest that existing services are effective.
Would you like social care information? Try our Chatbot!
Survey of Adult Carers in England (SACE) - question 17
Note: these values are a work in progress… expect these numbers to go up
Access Social Care and other Helplines help people with information, advice, and support related to social care. Understanding the types of calls received by carers can highlight areas where additional support and resources may be needed. For example, a high number of calls related to financial support may indicate a need for more financial assistance for carers, while a high number of calls related to respite care may suggest a need for additional support with caregiving responsibilities.
It is important to note that, just as in the previous section, low numbers of requests might indicate that people don’t know where to get help, don’t feel they can get (or deserve) help, or other outreach problems. This is particularly important because we often work with people where the role of a carer is not recognised, or where the carer themselves does not recognise their role.
Access Social Care casework, AccessAva data, and helpline partner submissions
Bury has a higher number of unpaid carers compared to the national average. In 2021, there were about 8,705 unpaid carers per 100,000 people in Bury, while the average in England was 8,204 per 100,000. With a population of around 194,000 people, this means Bury has approximately 16,900 unpaid carers. This higher proportion may indicate that more people in Bury are caring for family members or friends without pay.
Despite the higher number of carers, fewer carers in Bury feel they have as much social contact as they would like. In 2024, only 26.1% of carers in Bury reported having enough social contact, compared to 29.3% across England. This suggests that carers in Bury might feel more isolated or have less time for social activities due to their caring duties.
Bury offers more direct payments to carers than the national average. In 2024, there were 391 carers per 100,000 people receiving direct payments in Bury, while the average in England was 150 per 100,000. Direct payments give carers more control over the support they receive. However, fewer carers in Bury received information, advice, and signposting services, with only 61 per 100,000 people accessing these services, compared to 339 per 100,000 nationally. This may mean that carers in Bury are less aware of available services or face barriers in accessing them.
The number of carers receiving no direct support is lower in Bury. In Bury, 31 carers per 100,000 people received no direct support, while the national average was 130 per 100,000. This suggests that more carers in Bury are accessing some form of support, which is positive.
Carers in Bury find it slightly easier to access information about services. In 2024, 60.5% of carers felt it was easy to find information, compared to 59.3% nationally. This indicates that information services in Bury are somewhat more effective than average.
Bury is primarily urban, with only 2.9% of its area being rural, compared to 34.6% in England. The population density is lower than the national average, with 1,949 people per square kilometre in 2021, compared to 2,469 nationally. Bury has a slightly higher level of deprivation, with a mean deprivation decile of 5.22, compared to the national average of 5.9. This means that Bury is more deprived than the average area in England. These factors might contribute to the higher number of carers and the challenges they face.
The higher number of unpaid carers and lower levels of social contact suggest that carers in Bury may need more support. Providing more opportunities for social engagement could help reduce feelings of isolation. Increasing access to information, advice, and signposting services may also benefit carers, helping them to find and use available resources. Local authorities might consider allocating more resources to support services, community groups, and respite care to improve the well-being of carers in Bury.
✨ ✅ ❌Care providers are essential for delivering social care services, including home care agencies and care homes. The quality of care they provide can vary significantly, impacting the well-being of service users. This section examines the number and types of care providers, their quality ratings, and some of the difficulties of maintaining high standards. Understanding these metrics is crucial for ensuring that vulnerable individuals receive high-quality care.
The number and types of care providers in a local authority can impact the availability and quality of social care services. Understanding the distribution of care providers directly influences people’s ability to get the care they need.
The Care Quality Commission (CQC) rates care providers based on their quality of care, safety, and effectiveness. Understanding the quality ratings of care providers can help local authorities identify areas where additional support and resources may be needed. For example, a high number of care providers with low ratings may indicate a need for improved training and support, while a high number of care providers with high ratings may suggest that existing services are effective.
Framework rates are the agreed prices that local authorities pay care providers for social care services, such as home care and residential care. These rates are crucial because they determine the affordability, availability, and quality of care in a city. If rates are too low, providers may struggle to sustain services, leading to workforce shortages, poor care quality, and limited access for those relying on council-funded care.
Understanding framework rates helps assess whether local authorities are adequately funding social care, ensuring fair pay for care workers, and maintaining a sustainable care market that meets residents’ needs.
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Several providers are finding it increasingly difficult to stay in business, and sometimes several providers collapse at once. For example, when pay rises are approved without consultation and effective immediately, providers may not be able to afford to pay their staff. This can cause a chain-effect which leads to collapse in the market, and a lack of care for those who need it.
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Workforce turnover rate is a measure of the number of staff leaving a care provider over a specific period. High turnover rates can indicate issues with staff retention, such as low pay, poor working conditions, or lack of training and support. Understanding workforce turnover rates can help local authorities identify areas where additional support and resources may be needed to improve staff retention and ensure high-quality care services.
NOTE: This data series is based on regional data
Staff retention is crucial for maintaining high-quality care services. Understanding the challenges faced by care providers in retaining staff can help local authorities identify areas where additional support and resources may be needed. For example, a high number of care providers struggling to retain staff may indicate a need for improved training and support, while a low number of care providers facing retention challenges may suggest that existing services are effective.
This dataset describes the results of a survey asking care providers about their challenges in retaining staff.
NOTE: This data series is based on regional data
Workforce_survey_data_tables, Tab 6_2
Vacancy rate is a measure of the number of unfilled positions within a care provider over a specific period. High vacancy rates can indicate issues with staff recruitment, such as low pay, poor working conditions, or lack of training and support. Understanding vacancy rates can help local authorities identify areas where additional support and resources may be needed to improve staff recruitment and ensure high-quality care services.
Recruiting staff is essential for maintaining high-quality care services, and for backfilling staff when they leave. Understanding the challenges faced by care providers in recruiting staff can help local authorities identify areas where additional support and resources may be needed. For example, a high number of care providers struggling to recruit staff may indicate a need for improved training and support, or can point to a systemic problem, such as low pay, poor working conditions, or not enough people interested in this job type.
Staff recruitment is important as it’s one of the areas that have levers to pull outside of social care, for example, by changing how many visas are awarded to social care workers.
NOTE: This data series is based on regional data
Workforce_survey_data_tables, Tab 6_2
Bury is an urban area with a growing population. This report looks at care providers in Bury, focusing on availability, quality, and staffing. We compare Bury's figures with national averages to understand the situation.
From 2019 to 2023, Bury's population grew from 193,763 to 195,476. This is less than the England average, but Bury is quite dense, with 1,948.6 people per square kilometre compared to the national 2,468.5. Only 2.9% of Bury is rural, while England averages 34.6%. Bury's mean deprivation decile is 5.22, slightly lower than England's 5.9. This means Bury is a bit more deprived.
In 2024, Bury has 35 community-based adult social care services and 51 residential social care providers. These numbers are lower than the national averages of 63.8 and 91. Given Bury's smaller population, the number of providers per person might be acceptable. However, fewer providers could mean less choice for residents or more demand on existing services.
About 14% of care providers in Bury need improvement or are inadequate, which is better than the national average of 16.8%. This suggests that the quality of care in Bury is slightly better than average. Fewer providers needing improvement could mean that residents receive better care.
Bury faces staffing issues in the care sector. The turnover rate is 25.4%, similar to the regional average. The vacancy rate is 8.7%, slightly above the national 8.4%. Many providers find it more challenging to recruit staff, with 81.3% reporting difficulties compared to 79.8% nationally. Retaining staff is also a challenge, with 69.5% finding it more difficult, slightly above the national figure of 68.1%. These staffing challenges may strain care services and affect the quality of care.
The data suggests that while care quality in Bury is good, limited providers and staffing issues could impact services. The urban setting and slight deprivation may make staffing harder. Addressing these challenges is important to keep care quality high. Policymakers might need to find ways to attract and keep care workers, such as offering better pay or improving working conditions. Supporting current providers and encouraging new ones could improve services for Bury residents.
✨ ✅ ❌Historically, hospital delays have been due in large part, to the inability to discharge patients into social care. We no longer have DTOC data, but we can still look at the number of hospital delays and the number of facilities requiring improvement.
CQC, as the regulator of health and social care services in England, is beginning to rate Local Authorities on their social care provision. Understanding the CQC rating of a local authority should be used as the most official evaluation of service care provision. For example, a low rating may indicate a need for improved service delivery, while a high rating may suggest that existing services are effective.
Hospital delays can have a significant impact on patient care and outcomes, and are in large part the result of not having invested sufficiently in social care. Understanding the number of hospital delays in a local authority can be a sympthom of a poorly working social care sector. For example, a high number of hospital delays may indicate a need for improved discharge planning and coordination, not enough places to discharge people to, lack of sufficient staff to assess patients, or a lack of care providers.
Discharge-Ready-Date-monthly-data-webfile-November-2024, Tab UTLA Acceptable
This metric illustrates how long patients are delayed in hospital before being discharged. Higher average delays mean that patients are spending more time in hospital than necessary, which can lead to increased costs, reduced bed availability, and poorer patient outcomes. This also means that the beds are not available for people that might desperately need them for life-saving procedures.
Discharge-Ready-Date-monthly-data-webfile-November-2024, Tab UTLA Acceptable
Delayed Transfer of Care (DTOC) refers to the time between a patient being declared medically fit for discharge and actually leaving the hospital. Understanding the number of DTOCs in a local authority can help identify precisely where the social care system is failing.
Unfortunately, this dataset is no longer being generated.
Reablement is a short-term service that helps people regain independence and confidence after a period of illness or injury. Understanding the number of people receiving reablement services can help local authorities identify areas where additional support and resources may be needed. For example, a high number of people receiving reablement services may indicate a need for more support with daily living activities, while a low number of people receiving reablement services may suggest that existing services are effective.
Coming soon!
Service user satisfaction is a key indicator of the quality of social care services. Understanding service user satisfaction can help local authorities identify areas where additional support and resources may be needed. For example, a low level of service user satisfaction may indicate a need for improved service delivery, while a high level of service user satisfaction may suggest that existing services are effective.
It is important to note that the people surveyed are already receiving service care. Notably absent are all the people that are not yet lucky enough to be receiving care.
Personal Social Services Adult Social Care Survey, question 1
Access to information is crucial for people using social care services to navigate the system effectively. Understanding how easy it is for people to get information can help local authorities identify areas where additional support and resources may be needed. For example, a high number of people finding it difficult to get information may indicate a need for improved communication and support services, while a low number of people finding it difficult to get information may suggest that existing services are effective.
Would you like social care information? Try our Chatbot!
Personal Social Services Adult Social Care Survey, question 13
An ombudsman is a person who has been appointed to look into complaints about companies and organisations. The number of cases received and decided by the Ombudsman is important because it provides insight into the volume of complaints about a local authority’s social care services and how effectively these complaints are being addressed. The number of cases received indicates the level of dissatisfaction or systemic issues within a council’s care provision, while the number of cases decided shows how efficiently the Ombudsman is processing and resolving complaints. A large gap between the two may suggest delays in complaint handling, leaving individuals waiting.
It is important to note that contacting the Ombudsman is widely considered a last resort, often discouraged, and sometimes penalised.
Bury is a town with a population of about 195,476 people in 2023, which is smaller than the England average of 377,060.9. It is mostly urban, with only 2.87% rural areas compared to the national average of 34.6%. Understanding Bury's social care quality helps us see how well services are meeting people's needs.
In November 2024, Bury had 41.26 discharges from acceptable trusts, while the national average was 89. This means fewer people in Bury were discharged from these trusts. Also, 14.29% of discharges were delayed in Bury, which is slightly higher than the England average of 12.3%. The average delay per discharge was 1.11 days in Bury, compared to 0.7 days nationally. These delays might be due to higher demand for services or challenges in coordinating care.
In 2024, 63.8% of people in Bury said they were satisfied with their care and support. This is just below the national average of 64.7%. Another source showed that 57% of people were dissatisfied with social care. This suggests that some people in Bury might not be getting the support they need. Factors like staffing levels or available resources could affect satisfaction.
About 65.8% of people using services in Bury felt it was easy to find information about services in 2024. This is slightly less than the England average of 68.2%. If people find it hard to get information, they might not use services that could help them. Improving how information is shared could make a difference.
In 2024, Bury had 2.05 complaints received by the ombudsman per 100,000 people, which is less than the national average of 4.45. The ombudsman decided on 3.07 complaints per 100,000 people in Bury, while the national average was 4.12. Fewer complaints might mean people are happier with services, or they might not know how to complain.
Bury's population density is 1,948.6 people per square kilometre, which is lower than the England average of 2,468.5. Bury has a mean deprivation decile of 5.22, slightly lower than the national average of 5.9. This means Bury has areas that are more deprived compared to other places. The variation in deprivation is higher in Bury, with a standard deviation of 2.84 compared to 2.3 nationally. These factors can affect how services are used and needed.
Bury shows some areas where social care services could improve. Delays in discharges and slightly lower satisfaction levels suggest challenges. Access to information is also an area to work on. Considering Bury's population and deprivation levels, tailored approaches might help. Addressing these issues can improve care quality and support for people in Bury.
✨ ✅ ❌We need to understand how much money is being spent on social care, and what this provides. First, let’s look at values reported by local authorities.
Gross Current Expenditure (2023-24) captures the total operational cost of services, indicating overall demand and financial commitment. This includes spending on residential and non-residential care, direct payments, and other social care services. Understanding gross expenditure helps assess the scale of social care provision and financial pressures on local authorities.
ASCFR/SALT Sheet T3
This figure reflects the net cost of social care provision to the local authority, indicating the extent of financial support required to meet service demands. Understanding net expenditure helps assess the financial sustainability of social care services and the commitment level of the local authority.
ASCFR/SALT Sheet T3
Client Contributions, otherwise known as “Charging”, show the extent to which service users offset costs. Understanding client contributions helps assess the financial burden on individuals and the local authority, highlighting the need for fair and equitable funding mechanisms.
It is important to note that not all local authorities charge for social care services, and that charging can be a barrier to accessing care for some individuals.
ASCFR/SALT Sheet T3
Income from NHS reflects external funding and collaboration with the health sector. Understanding NHS contributions helps understand the level of integration between health and social care.
ASCFR/SALT Sheet T3
Budget Cuts indicate financial constraints and potential service reductions. Sometimes, budget cuts are explicit, but other times, they aren’t mentioned directly, making tracking this information difficult to access.
As such, this data is not consistently available for all local authorities.
Access Social Care have made a series of Freedom of Information requests about the government’s own assessment of sufficiency of social care funding. The social care sector is in crisis, yet the government refuses to disclose how it determines funding sufficiency. Without transparency, there is little accountability, no independent scrutiny to improve decision-making, and government trust heavily impacted. Evidence from across the sector indicates a severe funding gap, but without open data, meaningful reform remains impossible. True solutions require honesty about the scale of the problem to then work towards a fair and equitable funding model.
The government appears to know how much money is required for social care, and yet they are not making that known.
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This report looks at the spending on social care in Bury in 2024. It compares Bury's spending to the average spending in England. It also considers the population and other factors that may affect social care needs in Bury.
Bury's gross total expenditure on social care is £47,263.13 per 100,000 people. This is slightly less than the England average of £47,758.16 per 100,000 people. This means that Bury's overall spending on social care is similar to other areas in England. Considering Bury's population of around 195,476 in 2023, the estimated total gross expenditure is approximately £92.4 million.
The net total expenditure in Bury is £37,401.99 per 100,000 people. This is less than the England average of £40,471.81 per 100,000 people. Net expenditure is total spending minus income from client contributions and NHS contributions. The lower net expenditure in Bury could suggest that clients and the NHS are contributing more towards social care costs in Bury compared to other areas.
Clients in Bury contribute £9,861.14 per 100,000 people towards social care. This is higher than the England average of £7,286.35 per 100,000 people. This means that people in Bury are paying more for their social care services than people in other parts of England. This could be due to various reasons, such as local policies or the ability of clients to pay.
The NHS contributes £7,299.63 per 100,000 people towards social care in Bury. This is slightly less than the England average of £7,878.45 per 100,000 people. This indicates that the NHS is providing slightly less funding for social care in Bury compared to other areas.
Bury has a population of about 195,000 people, which is smaller than the England average. The population density is lower in Bury (1,948.6 people per square kilometre) than the England average (2,468.5 people per square kilometre). Bury is mostly urban, with only 2.87% of the area being rural, compared to 34.6% for England on average.
Bury's mean deprivation decile is 5.22, which is slightly lower than the England average of 5.9. This means that Bury is somewhat more deprived than the average area in England. A higher level of deprivation can increase the need for social care services.
The variation in deprivation within Bury is higher, with a standard deviation of 2.84 compared to the England average of 2.3. This suggests that some areas in Bury are much more deprived than others, which may affect the demand for social care in different parts of the borough.
The higher client contributions in Bury may indicate that residents are bearing more of the cost of social care. This could affect access to services for those who cannot afford to pay. The lower net expenditure suggests that the council relies more on client payments and less on other funding sources.
The slight underfunding from the NHS compared to the national average could impact the availability of integrated health and social care services. With higher levels of deprivation, there may be a greater need for social care support in Bury.
Bury's spending on social care is similar to the national average in gross terms but lower in net terms. Clients in Bury contribute more towards their care, and NHS contributions are slightly less than average. Factors like higher deprivation levels and variation within the borough may increase the demand for social care services. It is important to consider these factors in planning and allocating resources to ensure that the social care needs of all residents are met.
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