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Overview

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ℹ How to use the local authority pages?

This report separates the topics of social care into different sections. Each section provides an overview of the challenges faced by different groups of people in Bradford. The report also includes key metrics that can help local authorities understand the social care landscape in their area. You can select these areas on the top menu, or using the “accordion menu” in the top right hand corner on mobile.

This report uses interactive visuals. On desktop, you may hover over the charts to see more information. On mobile, you can click on the charts to see more information.

This report also uses AI to summarise charts (these blocks will have a “✨” icon and a light blue background. You can vote on the accuracy of these summaries by clicking on the green check “✅” or red cross “❌”. We want to hear from you, and your feedback will be taken into consideration for subsequent versions.

The report also uses AI to create summaries of all the series within each section, and also summarises all sections into an overall section. These summaries are denoted with the same icon, and a light green background. Please vote on these blocks, just as you would in the summarising blocks.

About this section:

This page provides an overview of social care in Bradford, along with key metrics that could affect social care. Understanding these metrics is important because they help contextualise the challenges with social care provision in each local authority. These statistics are important to keep in mind when reviewing the other pages.

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Why is this important?

Why are these metrics important? Population size and density can affect the demand for social care services. For example, if a local authority has a high population (relative to other areas), it may need to allocate more resources to meet care needs. Similarly, areas with high population density may require more care services due to the increased number of people living in close proximity. Inversely, areas with a low population density may have fewer care needs, but residents may face challenges accessing services due to the distance between them. Lastly, people in rural areas might live further away from services, which can impact their ability to access care, or make it more expensive to provide.

Understanding these metrics can help local authorities plan and allocate resources effectively.

What is this chart saying?

Bradford has more people than the average place. In 2019, it had about 546,000 people, while the average was around 368,000. By 2023, Bradford's population grew to about 560,000. This means Bradford is a big area with more people living there than other places. More people can mean more help is needed for things like housing, transport, and social care. It is important to know this, so we can plan better services for everyone.

In Bradford, there are about 1,491 people for each square kilometre. This number is lower than the average of about 2,469 people in England. Knowing this helps us understand how crowded Bradford is compared to other places. Less crowded areas might have more space and can be quieter. This information is important for planning services for people in Bradford, including those with disabilities, to make sure everyone has what they need.

Sources:

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Deprivation decile

Why is this important?

Deprivation decile is a measure of the level of deprivation in a local authority. It is calculated by ranking areas in England from 1 (most deprived) to 10 (least deprived) based on factors such as income, employment, education, and health. A higher decile indicates lower levels of deprivation, while a lower decile suggests higher levels of deprivation. Understanding deprivation levels can help local authorities identify areas that may require additional support and resources to address social care needs.

What is this chart saying?

In Bradford, the level of need for help is higher than in many other places. The local average score for need is 3.63, while the average score in England is 5.9. This means people in Bradford face more challenges compared to many other places. The differences in need among people in Bradford are bigger than the differences seen in other areas, shown by a variation score of 2.83 compared to the average of 2.3. This information can help focus support in the areas of Bradford where it is needed most.

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Deprivation rank

Why is this important?

Deprivation rank is a measure of the relative deprivation of a local authority compared to other areas in England. It is calculated by ranking areas from 1 (most deprived) to 32,844 (least deprived) Lower Layer Super Output Areas (LSOA), which can be thought of as “small areas”. This rank is based on factors such as income, employment, education, and health. A lower rank indicates higher levels of deprivation, while a higher rank suggests lower levels of deprivation. Understanding deprivation ranks can help local authorities identify areas that may require additional support and resources to address social care needs.

What is this chart saying?

Bradford's deprivation rank is important because it shows how the area compares to others in England. The mean deprivation rank for Bradford is about 10,199. This is lower than the England average, which is around 17,686. A lower rank means higher deprivation, which can impact the quality of life for people living there. This information can help us understand the challenges faced by disabled people in the area and why support and services are important for them.

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Overview of social care in Bradford

Social Care Analysis for Bradford

In 2024, Bradford has several important social care indicators that show the state of services in the area. This analysis looks at requests for care, people receiving care, carers, staffing, satisfaction, and spending in Bradford, compared to national averages.

Requests for Care

Working-age adults in Bradford made 9,840 requests for care in 2024. This is 1,756.5 requests per 100,000 people, which is higher than the national average of 1,143.5 per 100,000. This suggests that more working-age adults in Bradford need social care support.

People aged 65 and over made 24,175 requests for care in Bradford in 2024. This is 4,315.5 requests per 100,000 people, much higher than the national average of 2,437.9 per 100,000. Even though Bradford has a smaller proportion of older people (15.4% compared to the national average of 18.5%), the demand for care among older adults is high. This may be due to higher levels of deprivation in Bradford, as the city has a mean deprivation decile of 3.63, lower than the national mean of 5.9.

People Receiving Care

Among working-age adults, 3,005 people received care in Bradford in 2024. This is 536.4 per 100,000 people, similar to the national average of 532.7 per 100,000. This means that Bradford is providing care to working-age adults at a rate close to the national level.

For those aged 65 and over, 4,715 people received care in Bradford. This is 841.7 per 100,000 people, which is lower than the national average of 1,002.9 per 100,000. This might mean that not all older people who request care are receiving it. The higher number of requests but lower provision could point to unmet needs among older residents.

Carers

In 2021, there were 8,346.9 unpaid carers per 100,000 people in Bradford, slightly higher than the national average of 8,203.7 per 100,000. This suggests that many people in Bradford are providing unpaid care to family or friends.

Only 33.7% of carers in Bradford said they have as much social contact as they would like, which is higher than the national average of 29.3%. However, 48.9% found it easy to find information about services, which is lower than the national average of 59.3%. This shows that carers might need more support and better access to information.

Satisfaction with Care

In 2024, 66.1% of people in Bradford were satisfied with the care and support they received, slightly higher than the national average of 64.7%. However, another source reported that 57% were dissatisfied with social care. This suggests mixed feelings about the quality of care in Bradford.

Only 62% of people using services in Bradford felt it was easy to find information about services, lower than the national average of 68.2%. This indicates that people might have difficulty accessing information about social care.

Staffing Challenges

The turnover rate in social care staff in Bradford was 25.2% in 2023/24, similar to the national average. The vacancy rate was 8.2%, slightly lower than the national average of 8.4%. However, 70.5% reported that retaining staff was more challenging, and 82.5% said recruiting staff was more challenging, both higher than national averages. This shows that Bradford faces difficulties in keeping and hiring social care staff, which could affect the quality of services.

Spending on Social Care

In 2024, Bradford's gross total expenditure on social care was £41,155.2 per 100,000 people, lower than the national average of £47,758.2 per 100,000. The net total expenditure was £36,364.9 per 100,000, also lower than the national average of £40,471.8 per 100,000.

Client contributions were £4,790.3 per 100,000 in Bradford, less than the national average of £7,286.4 per 100,000. NHS contributions were £5,784.4 per 100,000, also lower than the national average of £7,878.5 per 100,000. Lower spending and contributions might be due to higher deprivation levels, as people may have less ability to pay for services.

Service Provision and Delayed Discharges

In November 2024, 14.97% of discharges from hospitals in Bradford were delayed, higher than the national average of 12.3%. The average delay was 0.97 days, also higher than the national average of 0.7 days. This suggests that there are challenges in moving patients from hospital to social care services.

Conclusion

Bradford shows a high demand for social care services, especially among working-age adults and older people. Despite higher requests for care, fewer older adults are receiving care compared to the national average. Staffing challenges and lower spending may impact service delivery. The higher levels of deprivation in Bradford might contribute to these issues. Improving access to information, supporting carers, and addressing staffing challenges could help enhance social care services in Bradford.

People with needs

About this section:

Many people want care, some receive care, but a significant number go without. What types of care are being requested? What care is actually provided? This section explores the gap between need and provision, the types of care available, and how our own data contributes to the understanding of these challenges.

Access Social Care and other Helplines providers are working to bridge this gap by providing free legal support to people who are struggling to access social care services. This first chart illustrates the types of calls we are getting.

The rest of this page distingushes between the different types of care provided to Working Age People and Older People, as we are able to disaggregate at a greater level of granularity.

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Why is this important?

Note: these values are a work in progress… expect these numbers to go up

This plot shows a breakdown of the types of requests for assistance received by Access Social Care and other helplines. Understanding the themes of these calls can identify areas where additional support and resources may be needed. For example, a high number of calls related to housing may indicate a need for more affordable housing options, while a high number of calls related to social care assessments may suggest a need for improved access to care services. The request types are:

  • Assessments: An assessment is a meeting or form to find out what help someone needs with daily tasks.

  • Care Plan: A care plan is a written agreement that lists the support you’ll get and who to contact if things change.

  • Carers: Carers are people who help a disabled or ill person with daily tasks.

  • Charging: Charging refers to checking if you can afford to pay for some of your care based on your savings.

  • Information Seeking: Information seeking means getting advice about available care options.

  • Legal Issues and Complaints: Legal issues and complaints involve reporting problems with your care to the council or an ombudsman.

  • Safeguarding: Safeguarding is protecting people from abuse or neglect.

Of course, high numbers also mean that people know where to call, and this number can be impacted by advocacy efforts. As a counterpoint, areas with low numbers may indicate a lack of awareness of available services or a need for more outreach to connect people with support.

To protect privacy, our minimum bin size is 5, which means that if we field 1-5 queries on a topic, we display 5.

Are you a helpline and would like to combine data resources? Let us know!

What is this chart saying?

In Bradford, more people are asking for help with charging costs than anything else. This is an important area because the number asking for help per 100,000 people is about three, but the average in England is nearly six. This means fewer people are getting help with costs in Bradford than in other places. Also, there is a need for people to get help with assessments and care plans, but it is not as high as the need for help with charging. By understanding these needs, we can better support disabled people in Bradford.

Source:

Access Social Care casework, AccessAva data, and helpline partner submissions


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Working Age People

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Why is this important?

Knowing how many people are requesting social care, how many people are recieving care and what percent of people are disabled helps understand need and social care provision at a top level. For example, a high number of people requesting care may indicate a need for additional resources or services, while a low number of people receiving care may suggest a gap in service provision. Understanding these metrics can help identify areas where additional support may be needed.

What is this chart saying?

In Bradford, more people with disabilities need care compared to the average in England. For every 100,000 people, about 1,757 request care, which is much higher than the average of around 1,143. Also, 536 out of every 100,000 people aged 18 to 64 actually receive care. This number is slightly above the typical average of 533 in England. It is important to understand these numbers because they show that many people in Bradford are asking for and getting care. Knowing this helps to ensure that all people can get the right support when they need it.

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Case study

MW was diagnosed with Functional Chronic Pain, she cannot walk without support, she holds on to her furniture to move around the house. She uses a wheelchair, especially when she goes out, with support from friends and family. She lives on second floor with 5 flights because of the way the building is designed and there is no lift. She never goes out because of the difficulties she experiences with the stairs. She needs help with cooking, cleaning, shopping and showering. She relies on friends and her mum who has knee replacement.

She was referred by the Social Prescriber who referred her onto also referred her to Croydon Adult Support, they told her they are short of staff to allocate her a social worker, so she was placed on a long waiting list. MW case still hadn’t progressed until the Social Prescriber, who had been recently trained on the Care Act, referred her to Access Social Care’s free legal Chatbot letter clinic.

The legal clinic volunteer completed a letter to Croydon Council with MW within a week which was sent to Adult Social Services. Access Social Care then called her after two weeks to complete a follow up survey. MW informed them that she had had an assessment and was waiting to hear back from Croydon following the panel meeting. Social Services has now done the assessment after which the panel offered MW 9 hours of social care support.

This case study is based on real data from Croydon. Have a story to tell? Let us know, and we might display it here!

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Types of care provided

Why is this important?

This plot shows the types of care provided to working-age people in Bradford. Understanding the types of care available can help local authorities identify areas where additional support and resources may be needed. For example, a high number of people receiving personal care may indicate a need for more support with daily living activities, while a high number of people receiving respite care may suggest a need for additional support for carers.

What is this chart saying?

In Bradford, different types of care are given to people with disabilities aged 18 to 64. The most common type of care is through community services with managed personal budgets. This care type helps many people and is higher per 100,000 people than the England average. Also, some people receive only direct payments, which allows them to choose their support. This option is lower than the England average per 100,000 people. Residential care, which provides a home setting, is also less common here compared to the England average. Understanding these differences helps us see how Bradford supports its disabled community with various care options.

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Overall summary of the Working-age people challenges in this locality

Disability and Care Services in Bradford

In Bradford, the proportion of people with disabilities is 18.9%. This is slightly higher than the national average of 17.6%. This means that Bradford has more people with disabilities compared to other areas.

Requests for Care by Working Age People

In 2024, 9,840 people of working age in Bradford requested care. This is a rate of 1,756.5 requests per 100,000 people. The national average is 1,143.48 requests per 100,000 people. This shows that more people in Bradford are asking for care than in other places.

People Receiving Care Aged 18 to 64

Also in 2024, 3,005 people aged 18 to 64 were receiving care in Bradford. This is 536.4 people per 100,000, which is close to the national average of 532.68 per 100,000. This means that the number of people getting care in Bradford is similar to other areas.

Types of Care Received

People in Bradford receive different types of care. For nursing care, 60 people were receiving services, which is 10.7 per 100,000 people. The national average is 13.75 per 100,000. This means fewer people in Bradford are in nursing care compared to other places.

In residential care, 245 people were receiving services, or 43.7 per 100,000 people. The national average is 60.61 per 100,000. Again, this shows fewer people in Bradford are in residential care.

For community care with a council-managed personal budget, 1,615 people were receiving services. This is 288.29 per 100,000 people, higher than the national average of 266.67 per 100,000. This suggests more people in Bradford prefer community care managed by the council.

Requests for Help in Specific Areas

In 2025, some people in Bradford asked for help in certain areas. Five people requested help with assessments, which is 0.89 per 100,000 people. The national average is 1.72 per 100,000. Four people asked for help with care plans (0.71 per 100,000), lower than the national average of 1.39 per 100,000. Seventeen people needed help with charging for services, which is 3.03 per 100,000, also less than the national average of 5.72 per 100,000.

Impact of Population and Deprivation

Bradford's population has grown from 545,966 in 2019 to 560,194 in 2023. This is larger than the average city in England. Bradford has a higher level of deprivation, with a mean deprivation score of 3.63 compared to the national average of 5.9. A lower score means more deprivation. Only 12.6% of Bradford is rural, while the national average is 34.6%.

The higher number of people with disabilities and requests for care might be linked to the higher deprivation in Bradford. Living in deprived areas can lead to more health problems and a greater need for support.

Implications for Services

The data shows that Bradford may need more resources for care services. More people are asking for help, and many prefer community care managed by the council. Services should ensure they can meet this demand. Since fewer people are in nursing or residential care, it might be important to support people in their own homes.

Conclusion

Bradford has more people with disabilities and higher requests for care among working age people than the national average. This could be due to higher deprivation levels. Care services in Bradford may need extra support to meet the needs of the community.


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Older People

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Why is this important?

Just like with Working Age people, knowing how many older people are requesting social care, how many people are recieving care and what percent of the population is 65+ helps understand need and social care provision at a top level.

What is this chart saying?

In Bradford, the number of older people needing care is growing, which means more support is important. The proportion of older people in Bradford is slowly rising each year, making it a bit higher than the average in England. In 2024, about 4,315 older people per 100,000 ask for care, much more than the average of about 2,438 per 100,000 across England. However, only about 842 older people per 100,000 in Bradford actually receive care, which is slightly less than the average of about 1,003 per 100,000. This shows that Bradford is good at reaching people who need care, but there is still a big gap between those who ask and those who receive it. This information helps improve support for older people.

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Case Study

Jamaican female, blind and in her 40s. She was in an emergency Bed & Breakfast with her Niece, who acts as her unofficial carer, she is unable to work but would like to go to University. She is receiving PIP but not the Daily Living Allowance which she applied for in June 2021. She is vulnerable and has a history of self harm so was assigned a rehab Support Worker. Vanessa supported her using the Chatbot to chase up her PIP Daily Living allowance application, after waiting for several months and they received a reply within a week but was awarded the lower rate.

Another Chatbot letter was sent to request an urgent assessment due to her vulnerability and this was action quickly by the LA. Vanessa also supported her to use the chatbot and ask the Social worker to be moved to a place that supports her needs and rights. As she was having to use a shared bathroom, toilet and kitchen in a place with drug/alcohol abusers and being blind with no carer, this left her vulnerable. The Chatbot was used again to raise this issue and after a few weeks she was successfully moved to a private property in another area.

This case study is based on real data from Croydon. Have a story to tell? Let us know, and we might display it here!

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Types of care provided

Why is this important?

As above, it is important to see what type of care older people are being provided because it can help explain where additional work is needed.

What is this chart saying?

In Bradford, most people over 65 who need care get it through community support managed by the local council, with 454 people supported per 100,000. This is lower than the England average, which is 508 per 100,000. Fewer people, about 246 in every 100,000, receive care in residential homes, close to the England average of 250. Nursing care is even lower, with only 89 people per 100,000, which is below the average of 122. Fewer people use direct payments or just commissioned support, and both are well below average. Overall, Bradford is below the typical level for England in many care types, which shows the need for more accessible or varied care options locally.

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Overall summary of the older people challenges in this locality

Older People's Services in Bradford

Introduction

In this report, we look at services for older people in Bradford. We compare Bradford to the national average. We see how things have changed over time.

Proportion of Older People

From 2019 to 2023, the number of older people in Bradford grew slightly. In 2019, 14.9% of people were older. In 2023, this was 15.4%. The national average is higher. In 2023, 18.5% of people were older in England.

Requests for Care

In 2024, 24,175 older people in Bradford asked for care. This is 4,315 per 100,000 people. The national average is 2,437.85 per 100,000 people. So, more older people in Bradford are asking for care than in other places.

People Receiving Care

In 2024, 4,715 older people in Bradford got care. This is 842 per 100,000 people. The national average is 1,002.86 per 100,000 people. So, fewer older people in Bradford are getting care compared to the national average.

Types of Care

Many older people in Bradford get residential care. In 2024, 1,380 people got this care. This is 246 per 100,000 people. The national average is 249.93 per 100,000 people.

500 older people got nursing care. This is 89 per 100,000 people. The national average is 121.75 per 100,000 people.

2,545 older people got community care with a managed personal budget. This is 454 per 100,000 people. The national average is 507.92 per 100,000 people.

In Bradford, fewer older people get nursing and community care than in other places.

Population and Deprivation

Bradford's population is growing. In 2019, there were 545,966 people. In 2023, there are 560,194 people. Bradford is more urban. Only 12.6% is rural, but in England, 34.6% is rural.

Bradford is more deprived than other places. The deprivation score is 3.63. The national average is 5.9. This means more people in Bradford face hardship.

Analysis

More older people in Bradford are asking for care, but fewer are getting it. This could mean that services are not meeting the demand. High deprivation may make people need more help.

Even though there are fewer older people than average, they need more care. This can strain services. Bradford may need more resources to help older people.

Conclusion

Bradford has more older people asking for care than other places. But fewer are getting care. The city may need to provide more support for older people. This could help meet their needs better.

Carers

About this section:

When government support falls short, unpaid carers step in to provide care. However, many struggle with burnout, financial pressure, lack of social contact, and a lack of support. This section explores the number of unpaid carers, their increasing workload, and what forms of support are available.

Carers play a vital role in supporting vulnerable adults, often stepping in to provide care when professional services are unavailable or insufficient. The percentage of carers receiving direct payments highlights financial empowerment, the number of carers accessing services reflects local authority outreach, and the number turning to charities underscores unmet needs. Together, these data points reveal systemic strengths and weaknesses: low direct payment uptake may push carers toward charities, while effective services can reduce dependence on charitable support. Understanding these metrics enables targeted interventions to ensure carers receive the recognition and resources they deserve.

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Estimated number of unpaid carers

Why is this important?

Unpaid carers play a crucial role in supporting vulnerable adults, often stepping in to provide care when professional services are unavailable or insufficient. Understanding the number of unpaid carers in a local authority can be complicated. On the one hand, a relatively high proportion might be indicative of not enough being done by the local authority, and/or a strong community. On the other hand, a relatively lower number can mean good service provision, lower need, lower availability to look after family, or a problem with reporting.

Still, understanding the number of unpaid carers is a baseline number that must be considered.

What is this chart saying?

In 2021, Bradford had about 8,347 unpaid carers for every 100,000 people. This number is a bit higher than the average, which is 8,204 per 100,000 people. Unpaid carers are very important because they help family members or friends without being paid. Knowing how many carers there are can help the community plan better support for them and the people they care for. Understanding this helps make sure everyone gets the help they need.

Source:

NOMIS NM_2213_1

Note:

These values are widely considered to be an underestimate. See this report from Carers UK for more information.

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Carer Case Study

August 2021 - Patient with dementia who lives in a shared lives setting. Carer had been requesting respite from the council since September 2020. Croydon Social Prescriber helped with a referral to the local authority in March 2021. Assessment conducted, with the promise they would come back with support, which did not happen. 25 August, social prescriber used the chatbot to find the right legal wording for the situation. The email was sent at 4.52pm that day. At 5.12pm the council contacted the carer to discuss the respite. This was the impact of one letter, addressed to a senior team.

This case study is based on real data from Croydon. Have a story to tell? Let us know, and we might display it here!

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How much social contact do carers have?

Why is this important?

Social contact is important for carers’ well-being, as it can help reduce feelings of isolation and loneliness. Understanding the level of social contact that carers have can help local authorities identify areas where additional support and resources may be needed. For example, a low level of social contact may indicate a need for more social activities or support groups for carers, while a high level of social contact may suggest that carers have a strong support network.

What is this chart saying?

In Bradford, a little over one-third of carers feel they get as much social contact as they want. This is better compared to the average for other areas. Feeling connected is important for carers, as it can help them feel happier and more supported. When carers have more social contact, it can improve their overall well-being.

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Carer Support Type

Why is this important?

The type of support available to carers can vary significantly, impacting their ability to provide care effectively. Understanding the types of support available can help identify areas where additional resources may be needed. For example, a high number of carers receiving respite care may indicate a need for more support with caregiving responsibilities, while a low number of carers receiving financial support may suggest a need for additional financial assistance.

What is this chart saying?

Carer support is important because it helps disabled people and their carers in Bradford live better lives. In Bradford, for every 100,000 people, about 71 people choose direct payments to get care. This number is lower than the average of 149. In comparison, direct payments in part are more used, along with personal budgets managed by the council. Services that give only information and advice support fewer people in Bradford than elsewhere, helping 33 out of 100,000 people, much lower than the average of 339. This means that some types of support are used less in Bradford than in other areas, showing the need for more tailored help. Providing different ways for support can improve the lives of carers and the people they care for.

Source:

ASCFR/SALT Sheet T47

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Carer ease to get information

Why is this important?

Access to information is crucial for carers to navigate the social care system effectively. Understanding how easy it is for carers to get information can help local authorities identify areas where additional support and resources may be needed. For example, a high number of carers finding it difficult to get information may indicate a need for improved communication and support services, while a low number of carers finding it difficult to get information may suggest that existing services are effective.

Would you like social care information? Try our Chatbot!

What is this chart saying?

Many carers in Bradford find it hard to get information about services. Out of every 100 carers, fewer than 50 say it's easy to find what they need. In other places, about 59 out of 100 carers feel it is easy to get this information. This means carers in Bradford have more trouble finding help than carers in other areas. It is important for carers to have easy access to information so they can support the people they care for better. Knowing where to find help can make their work and life easier.

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Carers coming to us for help

Why is this important?

Note: these values are a work in progress… expect these numbers to go up

Access Social Care and other Helplines help people with information, advice, and support related to social care. Understanding the types of calls received by carers can highlight areas where additional support and resources may be needed. For example, a high number of calls related to financial support may indicate a need for more financial assistance for carers, while a high number of calls related to respite care may suggest a need for additional support with caregiving responsibilities.

It is important to note that, just as in the previous section, low numbers of requests might indicate that people don’t know where to get help, don’t feel they can get (or deserve) help, or other outreach problems. This is particularly important because we often work with people where the role of a carer is not recognised, or where the carer themselves does not recognise their role.

What is this chart saying?

No data found

Source:

Access Social Care casework, AccessAva data, and helpline partner submissions

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Overall summary of the unpaid carer challenges in this locality

Analysis of Carers in Bradford

Number of Unpaid Carers

In 2021, there were 8,346.88 unpaid carers per 100,000 people in Bradford. This is slightly higher than the national average of 8,203.68 per 100,000. This means many people in Bradford are caring for others without pay. This could be because there are more older people or because families often care for their relatives.

Social Contact Among Carers

In 2024, 33.7% of carers in Bradford said they had as much social contact as they wanted. This is higher than the national average of 29.3%. This suggests that carers in Bradford may feel less isolated than carers in other areas. Strong community ties or local support groups might help carers stay connected.

Access to Information About Services

However, only 48.9% of carers in Bradford felt it was easy to find information about services. The national average is 59.3%. This means carers in Bradford may have difficulty accessing the help they need. Reasons could include complex information, language barriers, or lack of awareness about available services.

Direct Support to Carers

Fewer carers in Bradford receive direct payments compared to the national rate. In Bradford, 71.4 carers per 100,000 people get direct payments, while the national rate is 149.93 per 100,000. Also, only 33.02 carers per 100,000 receive information or advice services in Bradford, much lower than the national rate of 338.7 per 100,000. This suggests that carers in Bradford may not be getting enough formal support.

Contextual Factors

Bradford's population has grown from 545,966 in 2019 to 560,194 in 2023, which is higher than the national average. The city is less rural, with only 12.6% rural areas compared to 34.6% nationally. Bradford also has higher levels of deprivation, with a mean deprivation decile of 3.63, while the national average is 5.9. These factors may contribute to the higher number of unpaid carers and the challenges they face.

Implications

Many people in Bradford provide unpaid care, but they may not get enough support. The lower rates of direct support and difficulties in finding information suggest gaps in service provision. Improving access to information and increasing support services could help carers. This may also improve the well-being of those they care for.

Care Providers

About this section:

Care providers are essential for delivering social care services, including home care agencies and care homes. The quality of care they provide can vary significantly, impacting the well-being of service users. This section examines the number and types of care providers, their quality ratings, and some of the difficulties of maintaining high standards. Understanding these metrics is crucial for ensuring that vulnerable individuals receive high-quality care.

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Number and types of care providers (home care agencies, care homes)

Why is this important?

The number and types of care providers in a local authority can impact the availability and quality of social care services. Understanding the distribution of care providers directly influences people’s ability to get the care they need.

What is this chart saying?

In Bradford, there are more care providers for both community-based adult social care and residential social care compared to the average in England. For community care, there are 73 providers, which is more than the typical 64 in similar areas. Residential care in Bradford also has 104 providers, while the average is usually 91. This means that people in Bradford have better access to different types of care services. More providers can help meet people’s needs and give more support to disabled people around the area. Having many options is a good thing because it means more choices and possibly better care for everyone.

Source:

CQC

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Quality ratings from the Care Quality Commission (CQC)

Why is this important?

The Care Quality Commission (CQC) rates care providers based on their quality of care, safety, and effectiveness. Understanding the quality ratings of care providers can help local authorities identify areas where additional support and resources may be needed. For example, a high number of care providers with low ratings may indicate a need for improved training and support, while a high number of care providers with high ratings may suggest that existing services are effective.

What is this chart saying?

In Bradford, the quality of care providers is very important. Some care providers need to get better or are not good enough. About 25 out of every 100 care providers in Bradford are in this situation. This number is higher than the average in England, which is around 17 out of every 100. It means people in Bradford may not always get the best care. Understanding this helps us know where we can improve to help everyone have a better life.

Source:

CQC

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Framework rates?

Why is this important?

Framework rates are the agreed prices that local authorities pay care providers for social care services, such as home care and residential care. These rates are crucial because they determine the affordability, availability, and quality of care in a city. If rates are too low, providers may struggle to sustain services, leading to workforce shortages, poor care quality, and limited access for those relying on council-funded care.

Understanding framework rates helps assess whether local authorities are adequately funding social care, ensuring fair pay for care workers, and maintaining a sustainable care market that meets residents’ needs.

What is this chart saying?

There is no local authority level data for Framework Rates

Source:

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Provider collapse data?

Why is this important?

Several providers are finding it increasingly difficult to stay in business, and sometimes several providers collapse at once. For example, when pay rises are approved without consultation and effective immediately, providers may not be able to afford to pay their staff. This can cause a chain-effect which leads to collapse in the market, and a lack of care for those who need it.

What is this chart saying?

There is no local authority level data for the risk of Providers collapsing.

Source:

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Workforce Turnover rate

Why is this important?

Workforce turnover rate is a measure of the number of staff leaving a care provider over a specific period. High turnover rates can indicate issues with staff retention, such as low pay, poor working conditions, or lack of training and support. Understanding workforce turnover rates can help local authorities identify areas where additional support and resources may be needed to improve staff retention and ensure high-quality care services.

NOTE: This data series is based on regional data

What is this chart saying?

The turnover rate for social care staff in Bradford is almost 25 people out of every 100, like in the wider region of Yorkshire and the Humber. This rate is nearly the same as the England average, which means it is close to what is happening across the country. Knowing this helps us understand how common it is for staff to leave their jobs in social care. When many workers leave, it can be hard to keep giving good care. This information is important because it shows how much support might be needed to help keep social care staff in their jobs and make sure everyone gets the care they need.

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Workforce: Challenge retaining Staff

Why is this important?

Staff retention is crucial for maintaining high-quality care services. Understanding the challenges faced by care providers in retaining staff can help local authorities identify areas where additional support and resources may be needed. For example, a high number of care providers struggling to retain staff may indicate a need for improved training and support, while a low number of care providers facing retention challenges may suggest that existing services are effective.

This dataset describes the results of a survey asking care providers about their challenges in retaining staff.

NOTE: This data series is based on regional data

What is this chart saying?

In Bradford, keeping staff in social care work is hard. It is more difficult here than in other places. More than 70 out of 100 people said it is more challenging. This is higher than the average for all of England, which is about 68 out of 100. This means Bradford has a bigger problem keeping staff compared to other areas. Having enough staff is important to provide good care for disabled people. More help is needed to make sure there are enough workers in social care.

Source:

Workforce_survey_data_tables, Tab 6_2

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Workforce: Vacancy rate

Why is this important?

Vacancy rate is a measure of the number of unfilled positions within a care provider over a specific period. High vacancy rates can indicate issues with staff recruitment, such as low pay, poor working conditions, or lack of training and support. Understanding vacancy rates can help local authorities identify areas where additional support and resources may be needed to improve staff recruitment and ensure high-quality care services.

What is this chart saying?

In Bradford, the vacancy rate is 8.2%. This means that for every 100 places available in care settings, a little over 8 places are empty. Bradford's vacancy rate is a bit lower than the England average of 8.4%. This is good because it means there are fewer empty places in Bradford compared to many other areas. Having a lower vacancy rate can help ensure there are enough people to care for those in need.

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Workforce: Challenge recruiting Staff

Why is this important?

Recruiting staff is essential for maintaining high-quality care services, and for backfilling staff when they leave. Understanding the challenges faced by care providers in recruiting staff can help local authorities identify areas where additional support and resources may be needed. For example, a high number of care providers struggling to recruit staff may indicate a need for improved training and support, or can point to a systemic problem, such as low pay, poor working conditions, or not enough people interested in this job type.

Staff recruitment is important as it’s one of the areas that have levers to pull outside of social care, for example, by changing how many visas are awarded to social care workers.

NOTE: This data series is based on regional data

What is this chart saying?

In Bradford, finding staff for social care is harder than in most of England. For every 100 people, about 82 say it is a big challenge. This is more than the England average, where about 80 out of 100 feel the same. This information is important because it helps us understand that social care needs more support in finding staff. When we know this, we can work on finding better ways to help people like you get the care you need. Understanding this challenge is a step towards making social care better for everyone.

Source:

Workforce_survey_data_tables, Tab 6_2

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Overall summary of the Care Provider challenges in this locality

Analysis of Care Providers in Bradford

In Bradford, there are 73 community-based adult social care services and 104 residential social care providers in 2024. This is more than the national averages of 63.8 and 91 providers. But Bradford has a larger population of 560,194 people compared to the England average of 377,060.9 people. When we look at the number of providers per 100,000 people, Bradford has fewer care providers than the national average. Bradford has about 13 community care providers per 100,000 people, while the national average is about 17. For residential care, Bradford has about 19 providers per 100,000 people, but the national average is about 24.

The quality of care is also a concern in Bradford. About 25.4% of care providers need improvement or are inadequate, which is higher than the national average of 16.8%. This suggests that many care providers in Bradford are not meeting the required standards. One possible reason is staff challenges.

Staff turnover in Bradford is 25.2%, similar to the regional average of 25.2%. However, many care providers find it hard to keep and find staff. Around 70.5% say it is more challenging to retain staff, slightly higher than the regional average of 68.1%. About 82.5% find it more challenging to recruit staff, compared to the regional average of 79.8%. The vacancy rate is 8.2%, a bit lower than the national average of 8.4%.

Bradford has higher levels of deprivation. The mean deprivation decile is 3.63, while the national average is 5.9. This means Bradford is more deprived. Deprivation can affect care services by making it harder to recruit and retain staff and may impact the quality of care provided.

In conclusion, Bradford faces challenges in providing care services. There are fewer care providers per person, and more providers need improvement. Staffing issues contribute to these problems. Addressing these challenges may require more support to recruit and retain staff and efforts to improve the quality of care. Deprivation levels should also be considered when planning services, as they can impact both staff and service quality.

Quality Improvement

About this section:

Historically, hospital delays have been due in large part, to the inability to discharge patients into social care. We no longer have DTOC data, but we can still look at the number of hospital delays and the number of facilities requiring improvement.

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CQC Rating of this local authority

[1] "No data available for this local authority"

Why is this important?

CQC, as the regulator of health and social care services in England, is beginning to rate Local Authorities on their social care provision. Understanding the CQC rating of a local authority should be used as the most official evaluation of service care provision. For example, a low rating may indicate a need for improved service delivery, while a high rating may suggest that existing services are effective.

What is this chart saying?

The CQC LA assessment in Bradford helps understand how well social care services support disabled people in the area. This is important because good support can greatly improve daily life for those with disabilities. Knowing about these assessments helps Bradford residents understand the level of care they can expect and identify areas that might need more attention. This empowers both the local community and care providers to work towards better support systems.

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Number of hospital delays

Why is this important?

Hospital delays can have a significant impact on patient care and outcomes, and are in large part the result of not having invested sufficiently in social care. Understanding the number of hospital delays in a local authority can be a sympthom of a poorly working social care sector. For example, a high number of hospital delays may indicate a need for improved discharge planning and coordination, not enough places to discharge people to, lack of sufficient staff to assess patients, or a lack of care providers.

What is this chart saying?

In November 2024, some people in Bradford had to wait longer to leave care. Almost 15 out of every 100 people experienced delays. This is higher than the average in England, where about 12 out of 100 people faced delays. Also, fewer people in Bradford left care on time compared to the rest of England. It is important to improve this so that people in Bradford can leave care without long waits. This helps them get back to their lives sooner and reduces stress on care services.

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Average delay

Why is this important?

This metric illustrates how long patients are delayed in hospital before being discharged. Higher average delays mean that patients are spending more time in hospital than necessary, which can lead to increased costs, reduced bed availability, and poorer patient outcomes. This also means that the beds are not available for people that might desperately need them for life-saving procedures.

What is this chart saying?

In Bradford, people are waiting longer than average to leave care. The average delay for discharge is almost one person out of every 100, 000 people, but in Bradford, it is a bit worse with almost one person out of every 100. In England, the average delay is a bit lower, about seven in every ten people out of 100. This means Bradford has more people waiting too long to leave care compared to the average in England. Understanding this is important to help make services faster and better for everyone.

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Delayed Transfer of Care

Why is this important?

Delayed Transfer of Care (DTOC) refers to the time between a patient being declared medically fit for discharge and actually leaving the hospital. Understanding the number of DTOCs in a local authority can help identify precisely where the social care system is failing.

Unfortunately, this dataset is no longer being generated.

What is this chart saying?

Data about Delayed Transfers of Care is no longer gathered.

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Reablement Statistics

Why is this important?

Reablement is a short-term service that helps people regain independence and confidence after a period of illness or injury. Understanding the number of people receiving reablement services can help local authorities identify areas where additional support and resources may be needed. For example, a high number of people receiving reablement services may indicate a need for more support with daily living activities, while a low number of people receiving reablement services may suggest that existing services are effective.

What is this chart saying?

Data about reablement is not available at a local authority level.

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arc data

Coming soon!

Why is this important?

What is this chart saying?

Source:

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Service User Satsfaction

Why is this important?

Service user satisfaction is a key indicator of the quality of social care services. Understanding service user satisfaction can help local authorities identify areas where additional support and resources may be needed. For example, a low level of service user satisfaction may indicate a need for improved service delivery, while a high level of service user satisfaction may suggest that existing services are effective.

It is important to note that the people surveyed are already receiving service care. Notably absent are all the people that are not yet lucky enough to be receiving care.

What is this chart saying?

More people in Bradford are happy with their care and support than in other places in England. In 2024, 66 out of 100 people in Bradford said they were happy with their care. This is better than the England average, where only about 65 out of 100 people felt the same way. On the other side, some people feel unhappy with social care. This is a different way of looking at the numbers. It is good to know how people feel so that care can get better.

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People using services: Easy to get information

Why is this important?

Access to information is crucial for people using social care services to navigate the system effectively. Understanding how easy it is for people to get information can help local authorities identify areas where additional support and resources may be needed. For example, a high number of people finding it difficult to get information may indicate a need for improved communication and support services, while a low number of people finding it difficult to get information may suggest that existing services are effective.

Would you like social care information? Try our Chatbot!

What is this chart saying?

In Bradford, six out of ten people using services find it easy to get information. This is a bit less than the average in England, where about seven out of ten people find it easy. Knowing how easy it is to get information helps make services better. It's important because it shows how well services help people like you find what they need.

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Ombudsman

[1] "No data available for this local authority"

Why is this important?

An ombudsman is a person who has been appointed to look into complaints about companies and organisations. The number of cases received and decided by the Ombudsman is important because it provides insight into the volume of complaints about a local authority’s social care services and how effectively these complaints are being addressed. The number of cases received indicates the level of dissatisfaction or systemic issues within a council’s care provision, while the number of cases decided shows how efficiently the Ombudsman is processing and resolving complaints. A large gap between the two may suggest delays in complaint handling, leaving individuals waiting.

It is important to note that contacting the Ombudsman is widely considered a last resort, often discouraged, and sometimes penalised.

What is this chart saying?

No data found

Source:

Ombudsman

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Overall summary of the quality improvement challenges in this locality

Overall Quality Improvement in Bradford

The city of Bradford is working to improve the quality of its social care and support services. Recent data sheds light on important areas such as hospital discharges, delays, client satisfaction, and access to information. By looking at these numbers alongside Bradford's population and economic factors, we can understand where efforts are paying off and where more work is needed.

Discharges from Trusts and Delayed Discharges

In November 2024, Bradford had 27.2 discharges from acceptable trusts. This number is much lower than the national average of 89. This could mean that fewer patients in Bradford are being discharged into local authority care, possibly due to differences in hospital practices or community care availability. Additionally, 15% of discharges in Bradford were delayed, which is higher than the national average of 12.3%. These delays might be due to coordination challenges between hospitals and social care services or higher demand for support after discharge.

Average Delay in Discharges

The average delay for discharges in Bradford was nearly one day (0.97 days) in November 2024, compared to the national average of 0.7 days. Longer delays can affect how hospitals manage beds and care for new patients. Reasons for these delays could include staffing shortages, funding issues, or administrative hurdles. Addressing these delays is important to ensure patients receive timely care and support.

Client Satisfaction with Care and Support

In 2024, 66.1% of people in Bradford said they were satisfied with their care and support services, slightly higher than the national average of 64.7%. This is a positive sign that many residents feel their needs are being met. However, another source, NatCen, reported that dissatisfaction with social care in Bradford was at 57%. This difference suggests that while many are satisfied, a significant number are not. Factors contributing to dissatisfaction could include service quality, availability of support, or unmet needs in certain groups.

Ease of Finding Information about Services

Only 62% of service users in Bradford felt it was easy to find information about services in 2024, compared to 68.2% nationally. This indicates that people in Bradford may struggle to access the information they need. Improving how information is shared could help residents connect with services more effectively and increase overall satisfaction.

Contextual Factors

Bradford's population has been growing, reaching 560,194 in 2023, higher than the England average of 377,061. While its population density is 1,491 people per square kilometre, which is less than the national average, the city faces higher levels of deprivation. Bradford's mean deprivation decile is 3.63, below the national mean of 5.9, indicating more areas of high deprivation. These factors can increase demand for social care services and present challenges in meeting the needs of the community.

Implications for Service Delivery

The data shows that Bradford has strengths in client satisfaction but faces challenges with delayed discharges and information accessibility. The growing population and higher deprivation levels may lead to increased pressure on services. To address these issues, Bradford could focus on improving coordination between health and social care providers, investing in resources, and enhancing communication with residents. By considering these factors, Bradford can continue to improve its social care services and better support its community.

Finances

About this section:

We need to understand how much money is being spent on social care, and what this provides. First, let’s look at values reported by local authorities.

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Gross Total Expenditure

Why is this important?

Gross Current Expenditure (2023-24) captures the total operational cost of services, indicating overall demand and financial commitment. This includes spending on residential and non-residential care, direct payments, and other social care services. Understanding gross expenditure helps assess the scale of social care provision and financial pressures on local authorities.

What is this chart saying?

In Bradford, spending on social care for every 100,000 people is 41,155 pounds. This is less than the England average, which is 47,758 pounds per 100,000 people. Understanding this difference is important because it tells us how much money is being used to support people who need help in Bradford compared to other areas. Knowing this can help us work towards better care for everyone who needs it.

Source:

ASCFR/SALT Sheet T3

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Net Total Expenditure

Why is this important?

This figure reflects the net cost of social care provision to the local authority, indicating the extent of financial support required to meet service demands. Understanding net expenditure helps assess the financial sustainability of social care services and the commitment level of the local authority.

What is this chart saying?

In 2024, Bradford spent about 36,365 pounds per 100,000 people on social care. This is less than the England average, which is around 40,472 pounds. Spending on social care helps people with disabilities get the support they need. When Bradford spends less than other areas, it might mean fewer services or support for people. It's important to understand this so we can work towards better care for everyone.

Source:

ASCFR/SALT Sheet T3

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Client Contributions

Why is this important?

Client Contributions, otherwise known as “Charging”, show the extent to which service users offset costs. Understanding client contributions helps assess the financial burden on individuals and the local authority, highlighting the need for fair and equitable funding mechanisms.

It is important to note that not all local authorities charge for social care services, and that charging can be a barrier to accessing care for some individuals.

What is this chart saying?

In 2024, for every 100,000 people in Bradford, the spending from client contributions on social care was about 4,790 pounds. This amount is lower than the England average, which is around 7,286 pounds per 100,000 people. This means Bradford spends less of these contributions on social care compared to the average in England. This information helps us understand how social care in Bradford is different from the rest of the country.

Source:

ASCFR/SALT Sheet T3

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NHS Contributions

Why is this important?

Income from NHS reflects external funding and collaboration with the health sector. Understanding NHS contributions helps understand the level of integration between health and social care.

What is this chart saying?

In Bradford, the money from the NHS for social care in 2024 is lower than the average for England. For every 100,000 people in Bradford, about 5,784 pounds are given, while the average in England is about 7,878 pounds. This is important because it helps us understand how much support is available in Bradford compared to other places in England. If Bradford receives less, it may mean less help is available for people who need social care. Knowing this can help us ask for more support and improve services for disabled people.

Source:

ASCFR/SALT Sheet T3

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Budget Cuts

Why is this important?

Budget Cuts indicate financial constraints and potential service reductions. Sometimes, budget cuts are explicit, but other times, they aren’t mentioned directly, making tracking this information difficult to access.

As such, this data is not consistently available for all local authorities.

Source:

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Assessment of sufficiency

Why is this important?

Access Social Care have made a series of Freedom of Information requests about the government’s own assessment of sufficiency of social care funding. The social care sector is in crisis, yet the government refuses to disclose how it determines funding sufficiency. Without transparency, there is little accountability, no independent scrutiny to improve decision-making, and government trust heavily impacted. Evidence from across the sector indicates a severe funding gap, but without open data, meaningful reform remains impossible. True solutions require honesty about the scale of the problem to then work towards a fair and equitable funding model.

The government appears to know how much money is required for social care, and yet they are not making that known.

Source:

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Overall summary of the budget and financial challenges in this locality

Social Care Spending in Bradford

This report looks at how much Bradford spends on social care in 2024. It compares Bradford's spending to the national average.

Gross Total Expenditure

Bradford spends £41,155 per 100,000 people on social care. The national average is £47,758 per 100,000 people. This means Bradford spends less on social care for each person than many other places.

Net Total Expenditure

After taking income into account, Bradford's net spending is £36,365 per 100,000 people. The national average is £40,472 per 100,000 people. Bradford still spends less than the average after income is considered.

Client Contributions

People who use social care services in Bradford contribute £4,790 per 100,000 people. Across the country, the average is £7,286 per 100,000 people. This suggests that people in Bradford pay less towards their care.

NHS Contributions

The NHS gives £5,784 per 100,000 people to support social care in Bradford. The national average is £7,878 per 100,000 people. Bradford gets less support from the NHS than other areas.

Population and Deprivation

Bradford's population has grown from 545,966 in 2019 to 560,194 in 2023. This is higher than the average population of other areas. Bradford is more deprived, with a score of 3.63 compared to the national average of 5.9. A lower score means more deprivation. More deprived areas often need more social care services.

What This Means

Bradford has more people and higher deprivation but spends less on social care per person. This might mean that some people do not get all the care they need. People in Bradford may not be able to pay as much towards their care because of lower incomes. The NHS also contributes less to social care in Bradford, which could affect services.

Conclusion

Bradford faces challenges with social care spending. The lower spending per person, combined with higher needs, could lead to unmet needs in the community. It may be important for Bradford to find ways to increase funding or make services more efficient to help the people who need care.